The Good Thing About Incompetence

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The Good Thing About Incompetence

The Good Thing About Incompetence

 Did you know that being conscious and transparent about incompetence can be a good thing? Most of us don’t like to be told that we’re incompetent. And in many cases, people tend to get defensive instead of admitting that they don’t know something. But it can be very helpful to admit when you don’t […]

How Leaders Get Fired: Not Engaging With Their Team

How Leaders Get Fired: Not Engaging With Their Team

 The results are disastrous when a team leader stops engaging with his or her team. Some leaders mistakenly think that their job is to stay in their office and avoid interacting with their team, and communicate only by email. That is a recipe for disaster. I remember one leader who I was asked to coach. He rarely […]

New Manager, New Department

New Manager, New Department

Read, watch, or both: the following is a transcript of the above video. We’re going to look at the challenges when managers are assigned to new or different locations, departments or divisions inside your company, what’s good about it, and how to approach making changes. If you’re reassigned as a manager to a different department, […]

Defending Profit Margins

In the last few weeks I have had the opportunity to work with three companies that are each leaders in their respective industries. In each case, the products and services they offer, the people who work for them and the way they conduct business are all first rate.   And yet they all are facing […]

Don’t Blame the Customer

I had the pleasure of attending a social event connected to a convention I was attending in Calgary. The organizers had planned an entertainment-packed evening at a “cowboy ranch” with gun slinging cowboys, a comedian, a live auction, and for those who were brave enough, a mechanical bull. All the proceeds were to go to […]

How to Combat Being a Commodity

Do your customers keep pressuring you to reduce prices by saying that they are getting more favourable terms from your competitor? It is in the buyer’s best interest to convince you that what you provide is a commodity. That way, they transfer more profit margin from your company to their’s. Is what you provide really […]

Finish Strong in 2009 and Set Up for Success in 2010

A new business season is upon us and with it comes some old challenges and some new ones. Here are three action steps to achieve a strong finish in 2009 and set your organization up for a great year in 2010. 1. Get a Recovery and Growth Mindset Now is the time for you and […]

New Audio Program Helps You Get Buy-in to Your Great Ideas

Have you experienced the situation where you think you have been clear in communicating what you want and need, only to be disappointed and frustrated when others do not buy in enthusiastically? Even the most thought-out, logical arguments might create unexpected resistance. That’s exactly why Dr. Peter DeShane and I collaborated to create a brand […]