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Webinar – Managing Conflict


SKU: wlm1431195762 Category:


Managing Conflict covers the following topics and ideas:

  • Recognizing that conflict is necessary and expected when implementing change.
  • Understanding that conflict, change and continuous improvement often co-exist.
  • Understanding you own conflict style and recognizing that different situations may require a different approach.
  • Remaining constructive when dealing with passive or aggressive employees and peers.
  • How to mediate conflict between two employees.